INFORMATION WE COLLECT

The information we collect is provided by you directly. For example, we collect information when you use our website, shop online on our store, create an online account, sign up to receive our emails, participate in a giveaway or contest, communicate with us through social media sites such as Facebook or Instagram, request customer support, or any other type of communication with us. By partaking in any of these activities you are voluntarily providing us with your personal information. 

The types of information includes, but is not limited to, your name, shipping address, billing address, postal or zip, telephone number, email address, birth date, credit card or payment information, product and communication preferences, or any other type of information you provide that may be associated with your contact information. 

When you are using the We Are Zoya website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn more about your operating system and your browser. 

WHAT DO WE DO WITH YOUR INFORMATION

We may use your personal information to provide products and services, as well as to support our business functions. For example, we may use your information for the following purposes: 

  • To process and fulfill your order, including shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm order status and shipment, as well as to process product returns
  • Communicate with you and send you information by email, postal mail, or other means about our products, services, contests, support messages, updates, security alerts, and account notifications 
  • Communicate with other persons using the contact information you provide, such as when you designate another person as the recipient of a gift purchase
  • Provide customer service and the services to you
  • Operate, improve and optimise the We Are Zoya website and the user experience
  • Make your shopping experience more enjoyable, personalised, and efficient 
  • Facilitate your ability to share information to social media 

CONSENT 

You agree to content when you provide us with your personal information when you place an order, complete a transaction, verify your credit card, arrange for a delivery or a return. Performing these actions indicate that you consent to collecting your data and using it for that specific reason. 

We Are Zoya Ltd offers individuals the opportunity to choose or “opt-in” to receive emails or other communications from us regarding offers, products and services. If you would like to “opt-out” and no longer receive such offers and mailings, you can edit your account information or following the “unsubscribe” button 

 DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY WEB SITES AND SERVICES

Please note that We Are Zoya Ltd is not responsible for the content or practices of third party websites or services to which We Are Zoya Ltd may link through our sites. We encourage you to review the privacy policies of third party websites before using their sites and services. We do not store any credit card details or share customer details with any third parties. 

AGE OF CONSENT

By using the We Are Zoya Ltd website, you agree that you are at least the age of majority in your province of residence or your state and your use gives us consent to allow any of your minor dependents to use the website. 

CHANGES TO THIS PRIVACY POLICY

We may modify or update this privacy policy if we need to, so please review it frequently. We may provide you additional forms of notice of any changes or updates as needed as they are made, and go into full effect immediately upon posting. 

QUERIES

If you would like to make any amendments to the personal information we have about you, register a complaint, or have any other queries, please contact us at hello@wearezoya.com